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Communication and Consultation

Written by Support

Why do you need to do this?

Companies must make sure that everyone on their worksite — including contractors and subcontractors — can share safety information and be involved in health, safety, and environmental (HSE) decisions. Even as a sole trader or small business, you have legal duties to communicate about HSE issues. Open communication helps prevent incidents and ensures everyone works together safely.

A simple response might be:
​"Before starting work, I speak with my client about any site-specific safety or environmental risks. I ask questions about hazards and explain any safety concerns I notice. I’m happy to take part in safety briefings, toolbox talks, or other discussions to make sure we're on the same page. If I see something unsafe while working, I raise it straight away."


This shows you are proactive, open to communication, and willing to contribute to a safer work environment.

You need to describe how you currently communicate about health, safety, and environmental issues.
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This could include how you discuss risks with clients, raise concerns, or share important safety information. Ideally, you should write this down in a short procedure or include it in your WHS plan to show that you have a clear and consistent approach to safety communication.

You can read more on these links:

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