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Quick Reference Guide for Online Training Management

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Written by Support
Updated over 2 weeks ago

πŸš€ Common Tasks - Quick Steps

Creating a Training Course

  1. Training Courses β†’ Add Training Course

  2. Enter: Name, Code, Type, Expiry

  3. Upload SCORM or enter Moodle ID

  4. Save

Assigning to a Category

  1. Configuration β†’ [Category Type] β†’ Select Category

  2. Training Courses (Test) tab β†’ Add Training Course (Test)

  3. Select courses β†’ Set Mandatory β†’ Save

Assigning to Individuals

  1. Workers β†’ Select worker β†’ Training tab

  2. Assign Training β†’ Select courses

Checking Compliance

  1. Training β†’ Report

  2. Filter by Project/Category/Worker

  3. Export report if needed

πŸ“‹ Assignment Methods Comparison

Method

When to Use

Notes

Category

Same role = same training

Automatic for new joiners

Site/Project

Project-specific requirements

Ensures compliance

Individual

Unique requirements

Precise control

πŸ”’ Key Limits & Settings

Setting

Limit/Range

Default

Notes

SCORM file size

Max 50MB

ZIP format only

Course name

255 characters

Use clear, descriptive names

Expiry period

1 month - 10 years

12 months

Or "No expiry"

Alert period

7-365 days

30 days

Before expiry

Due date

Up to 2 years ahead

30 days

From assignment

🎯 Decision Tree: Which Assignment Method?

Need to assign training?
β”œβ”€ Same training for all in a role?
β”‚ └─ YES β†’ Use CATEGORY assignment
β”‚
β”œβ”€ Specific to a project/site?
β”‚ └─ YES β†’ Use PROJECT assignment
β”‚
β”œβ”€ Based on conditions/rules?
β”‚ └─ YES β†’ Create TRAINING ASSIGNER
β”‚
└─ Individual requirements?
└─ YES β†’ Use INDIVIDUAL assignment

πŸ“ Course Types Explained

Type

Use For

Features

Integration

CF courses

CF courses

Auto-sync, quizzes

Full LMS integration

SCORM

Package-based

Self-contained, trackable

Upload ZIP file

Offline

Classroom

In-person training

Manual recording

🚨 Troubleshooting Quick Fixes

Problem

Quick Fix

If That Doesn't Work

Can't see course

Check filters/status

Check permissions

Assignment failed

Verify worker active

Check category membership

SCORM won't upload

Check file size (<50MB)

Verify ZIP format

Duplicate assignments

Check categories & projects

Review assigners

No notifications

Check email settings

Verify worker email

Report empty

Adjust date range

Check filters

Sync not working

Manual sync button

Check Moodle connection

πŸ“§ Notification Triggers

Event

When Sent

Recipients

Can Disable?

New assignment

Immediately

Worker

No

Due reminder

7 days before

Worker

Yes

Overdue

1 day after due

Worker + Manager

Yes

Expiry warning

Per course setting

Worker + Admin

No

Completion

Upon passing

Worker + Admin

Yes

Failure

Upon failing

Worker + Admin

Yes

πŸ“ˆ Report Types

Report

Shows

Best For

Export Format

Assignment Overview

All assignments

Daily management

CSV, Excel

Competency Matrix

Status grid

Quick visual check

PDF, Excel

Expiry Report

Upcoming expiries

Planning renewals

CSV, Excel

Online Training > Report

Finished training

Audit trail

CSV, PDF

Non-Compliance

Overdue/failed

Follow-up actions

CSV, Excel

πŸ”— Quick Links Reference

Need to...

Go to...

Create course

Training Courses β†’ Add

Assign training

Multiple options (see methods above)

Check compliance

Reports β†’ Competency Matrix

View completion records

Training β†’ Reports

Configure categories

Configuration β†’ Categories (OCF only)

Set up automation

Training Assigners

View Worker training

Workers β†’ [Worker] β†’ Training

Export data

Any list view β†’ Export button

Configure alerts

Training course β†’ Edit β†’ Alert settings

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