The person invited as the contractor will, by default, become the administrator. To add other administrators that will have the possibility to upload all company documents, add plant or equipment and manage workers, take the following steps:

Note: The worker should register their profile before they can be assigned an admin. You can also downgrade Worker Admins to regular verified Workers again.

If the only admins on your account leave your company, your team can lose access to your ComplyFlow account. To avoid this, we recommend setting up a generic admin profile that isn’t tied to one person, for example “[Company Name] Admin”, using a shared company email address such as admin@yourcompany.com.au.

If an admin has already left and nobody can access the account, contact support@complyflow.com.au and we’ll help you regain access.

1. Click on the ‘Workers’ tab to enter your worker list.

2. Click the ‘view’ button next to the worker's name you want to create an administrator account for.

3. Click on the 'Edit Details' button.

4. Scroll to the 'User Type' field and select 'Admin' from the dropdown or 'Worker' if you are downgrading.

5. A pop-up will show to confirm the change. Click 'Yes' then click 'Save'.

6. You have successfully created an admin account for that worker. The person will receive a notification email but their login credentials are the same as before.

Note: The email could go to the inbox, spam or junk mail folders.