# ComplyFlow Help Center

> Advice and answers from the ComplyFlow Team

## FAQ

- [Platform Architecture & Hosting](https://help.complyflow.com/en/articles/11657866-platform-architecture-hosting.md)
- [What languages does ComplyFlow support?](https://help.complyflow.com/en/articles/12797663-what-languages-does-complyflow-support.md)
- [Setting up a Username and Password via a Login Link](https://help.complyflow.com/en/articles/6974946-setting-up-a-username-and-password-via-a-login-link.md)
- [Registration & Signing In](https://help.complyflow.com/en/articles/6974933-registration-signing-in.md)
- [Managing Workers](https://help.complyflow.com/en/articles/6974947-managing-workers.md)
- [Inductions and Online Training](https://help.complyflow.com/en/articles/6974952-inductions-and-online-training.md)
- [Face to Face Site Inductions](https://help.complyflow.com/en/articles/9355622-face-to-face-site-inductions.md)
- [Uploading Documents and Photos](https://help.complyflow.com/en/articles/6974961-uploading-documents-and-photos.md)
- [Managing Plant](https://help.complyflow.com/en/articles/6974976-managing-plant.md)

## Supplier/Contractor Guides

- [Registration and Activation](https://help.complyflow.com/en/articles/6974997-registration-and-activation.md)
- [The Requirements Dashboard](https://help.complyflow.com/en/articles/6974945-the-requirements-dashboard.md)
- [Registration Page](https://help.complyflow.com/en/articles/6974996-registration-page.md)
- [Adding More Sites](https://help.complyflow.com/en/articles/9885802-adding-more-sites.md)
- [Adding Workers](https://help.complyflow.com/en/articles/6975011-adding-workers.md)
- [Assigning workers to other Projects/Clients](https://help.complyflow.com/en/articles/6975025-assigning-workers-to-other-projects-clients.md)
- [Generating a Login Link](https://help.complyflow.com/en/articles/6975027-generating-a-login-link.md)
- [Worker Unique Emails](https://help.complyflow.com/en/articles/6975009-worker-unique-emails.md)
- [Managing Existing Workers as a Contractor Admin](https://help.complyflow.com/en/articles/6975023-managing-existing-workers-as-a-contractor-admin.md)
- [Changing Worker Category, Worker Competencies and Additional Documents](https://help.complyflow.com/en/articles/6975026-changing-worker-category-worker-competencies-and-additional-documents.md)
- [Adding Contractor Administrators](https://help.complyflow.com/en/articles/6975022-adding-contractor-administrators.md)
- [Archiving and Unarchiving Workers](https://help.complyflow.com/en/articles/6975024-archiving-and-unarchiving-workers.md)
- [Restricted Admin & FAQ's](https://help.complyflow.com/en/articles/6975008-restricted-admin-faq-s.md)
- [What is Worker Compliance](https://help.complyflow.com/en/articles/6975007-what-is-worker-compliance.md)
- [Resources to help with Worker Compliance](https://help.complyflow.com/en/articles/6975004-resources-to-help-with-worker-compliance.md)
- [How to check why someone isn’t compliant?](https://help.complyflow.com/en/articles/6975006-how-to-check-why-someone-isn-t-compliant.md): Not sure why a worker is showing as non-compliant? This guide shows how to check what's outstanding — their documents, worker category, assigned site, and any online training — so you can see exact...
- [Checking Compliance status for all Workers \(in bulk\)](https://help.complyflow.com/en/articles/6975005-checking-compliance-status-for-all-workers-in-bulk.md)
- [Licence FAQ](https://help.complyflow.com/en/articles/6974993-licence-faq.md)
- [The Licences Area](https://help.complyflow.com/en/articles/6974992-the-licences-area.md)
- [Renewing a Licence](https://help.complyflow.com/en/articles/6974991-renewing-a-licence.md)
- [Assign a Licence from the Licences Area](https://help.complyflow.com/en/articles/6974990-assign-a-licence-from-the-licences-area.md)
- [Types of Licences](https://help.complyflow.com/en/articles/6974986-types-of-licences.md)
- [Purchasing Licences](https://help.complyflow.com/en/articles/6974985-purchasing-licences.md)
- [Upgrade a Worker Licence](https://help.complyflow.com/en/articles/12568785-upgrade-a-worker-licence.md)
- [Self Serve Induction](https://help.complyflow.com/en/articles/6975015-self-serve-induction.md)
- [Taking Online Inductions for Workers](https://help.complyflow.com/en/articles/6975014-taking-online-inductions-for-workers.md)
- [Taking Online Inductions](https://help.complyflow.com/en/articles/6975013-taking-online-inductions.md)
- [Induction Status](https://help.complyflow.com/en/articles/6975016-induction-status.md)
- [Searching records from the Staging area](https://help.complyflow.com/en/articles/6975021-searching-records-from-the-staging-area.md)
- [Approving workers from the Staging Area](https://help.complyflow.com/en/articles/6975017-approving-workers-from-the-staging-area.md)
- [Uploading Documents via the Dashboard](https://help.complyflow.com/en/articles/6975034-uploading-documents-via-the-dashboard.md)
- [Uploading Documents on Behalf of Workers](https://help.complyflow.com/en/articles/6975031-uploading-documents-on-behalf-of-workers.md)
- [Delete, Supersede, View and Download Documents](https://help.complyflow.com/en/articles/6975030-delete-supersede-view-and-download-documents.md)
- [Plant Documents](https://help.complyflow.com/en/articles/6975032-plant-documents.md)
- [Photo Upload](https://help.complyflow.com/en/articles/6975037-photo-upload.md)
- [Reducing Document Size](https://help.complyflow.com/en/articles/8586243-reducing-document-size.md)
- [Check Why Your Document Was Rejected and Find the Solution](https://help.complyflow.com/en/articles/16106512-check-why-your-document-was-rejected-and-find-the-solution.md)
- [Internal Documents for Contractor HR & Record Management](https://help.complyflow.com/en/articles/6974984-internal-documents-for-contractor-hr-record-management.md)
- [How to Use Internal Documents](https://help.complyflow.com/en/articles/6974983-how-to-use-internal-documents.md)
- [How to Share Workers with new Clients](https://help.complyflow.com/en/articles/6974982-how-to-share-workers-with-new-clients.md)
- [Mobile Application Inspections for Workers](https://help.complyflow.com/en/articles/6975040-mobile-application-inspections-for-workers.md)
- [Calibrating Google Maps](https://help.complyflow.com/en/articles/6975051-calibrating-google-maps.md)
- [Live Access error messages explained](https://help.complyflow.com/en/articles/6975050-live-access-error-messages-explained.md)
- [Live Access troubleshooting issues with location \(iPhone\)](https://help.complyflow.com/en/articles/6975049-live-access-troubleshooting-issues-with-location-iphone.md)
- [Find and improve your location’s accuracy \(Android\)](https://help.complyflow.com/en/articles/6975048-find-and-improve-your-location-s-accuracy-android.md)
- [Can't login to Live Access App?](https://help.complyflow.com/en/articles/6975047-can-t-login-to-live-access-app.md)
- [Logging in to Live Access for the First Time](https://help.complyflow.com/en/articles/6975046-logging-in-to-live-access-for-the-first-time.md)
- [Downloading the Live Access Application](https://help.complyflow.com/en/articles/6975045-downloading-the-live-access-application.md)
- [Signing In & Out of the Live Access App](https://help.complyflow.com/en/articles/6975044-signing-in-out-of-the-live-access-app.md)
- [Submitting Permits via the Live Access Mobile App](https://help.complyflow.com/en/articles/6975043-submitting-permits-via-the-live-access-mobile-app.md)
- [QR Code Visitor Site Sign in](https://help.complyflow.com/en/articles/10771972-qr-code-visitor-site-sign-in.md)
- [View your Workers in Live Access](https://help.complyflow.com/en/articles/15546791-view-your-workers-in-live-access.md)
- [Form Prequalification Process](https://help.complyflow.com/en/articles/6975053-form-prequalification-process.md)
- [AI-Powered Review in Forms](https://help.complyflow.com/en/articles/14590490-ai-powered-review-in-forms.md)
- [AI Prequalification Form - Standard \(Level 1\)](https://help.complyflow.com/en/articles/13747896-ai-prequalification-form-standard-level-1.md)
- [Create & Update Forms \(Supplier\)](https://help.complyflow.com/en/articles/16011393-create-update-forms-supplier.md)
- [Prequalification For Small Business](https://help.complyflow.com/en/articles/11767489-prequalification-for-small-business.md)
- [Safety Management System Review for Prequal Level 1](https://help.complyflow.com/en/articles/12988291-safety-management-system-review-for-prequal-level-1.md)
- [Modern Slavery](https://help.complyflow.com/en/articles/11767294-modern-slavery.md)
- [Health and Safety Policy](https://help.complyflow.com/en/articles/11767411-health-and-safety-policy.md)
- [Risk Management Procedure](https://help.complyflow.com/en/articles/11767396-risk-management-procedure.md)
- [Worker Training and Competency](https://help.complyflow.com/en/articles/11767463-worker-training-and-competency.md)
- [Incidents and Corrective Actions](https://help.complyflow.com/en/articles/11767444-incidents-and-corrective-actions.md)
- [Communication and Consultation](https://help.complyflow.com/en/articles/11767278-communication-and-consultation.md)
- [Contractor Management](https://help.complyflow.com/en/articles/11767370-contractor-management.md)
- [Plant & Equipment](https://help.complyflow.com/en/articles/11767352-plant-equipment.md)
- [Fitness for Work](https://help.complyflow.com/en/articles/11767325-fitness-for-work.md)
- [Safe Work Method Statements](https://help.complyflow.com/en/articles/11767428-safe-work-method-statements.md)
- [Adding Plant & Vehicles](https://help.complyflow.com/en/articles/6975055-adding-plant-vehicles.md)
- [Archiving/Unarchiving Plant & Vehicles](https://help.complyflow.com/en/articles/6975058-archiving-unarchiving-plant-vehicles.md)
- [Managing Existing Plant & Vehicles](https://help.complyflow.com/en/articles/6975056-managing-existing-plant-vehicles.md)
- [Marking Plant & Vehicles 'Not In Use'](https://help.complyflow.com/en/articles/6975057-marking-plant-vehicles-not-in-use.md)
- [Tax Invoices for Annual Subscriptions](https://help.complyflow.com/en/articles/6975052-tax-invoices-for-annual-subscriptions.md)
- [Updating Contractor Details](https://help.complyflow.com/en/articles/6975003-updating-contractor-details.md)
- [Update Email](https://help.complyflow.com/en/articles/6975002-update-email.md)
- [Contractor Office/Branch](https://help.complyflow.com/en/articles/6975001-contractor-office-branch.md)
- [Managing Email Notifications](https://help.complyflow.com/en/articles/6975000-managing-email-notifications.md)
- [Locked Account](https://help.complyflow.com/en/articles/6974999-locked-account.md)
- [Admin/Worker Password Reset](https://help.complyflow.com/en/articles/6974998-admin-worker-password-reset.md)
- [Accessing the Incidents Module and Viewing Incidents](https://help.complyflow.com/en/articles/10514690-accessing-the-incidents-module-and-viewing-incidents.md)
- [Reporting an Incident](https://help.complyflow.com/en/articles/10515461-reporting-an-incident.md)

## Staff Guides

- [Closing Actions via the Inspection App](https://help.complyflow.com/en/articles/8586289-closing-actions-via-the-inspection-app.md)

## API Documentation

- [Get Inspection data v2](https://help.complyflow.com/en/articles/12694865-get-inspection-data-v2.md)

## Starter Plans

- [Starter Account Overview Guide](https://help.complyflow.com/en/articles/12084947-starter-account-overview-guide.md)
- [Registration Methods Guide](https://help.complyflow.com/en/articles/12086187-registration-methods-guide.md)
- [Organisation & User Setup Guide](https://help.complyflow.com/en/articles/12086528-organisation-user-setup-guide.md)
- [Onboarding & Welcome Guide](https://help.complyflow.com/en/articles/12087034-onboarding-welcome-guide.md)
- [Starter Plan Limitations Management Guide](https://help.complyflow.com/en/articles/12087287-starter-plan-limitations-management-guide.md)
- [Microsoft SSO Integration Guide](https://help.complyflow.com/en/articles/12087493-microsoft-sso-integration-guide.md)

## AI Solutions

- [Quick Start Guide: Selecting and Configuring an AI Agent for Form Questions](https://help.complyflow.com/en/articles/12685873-quick-start-guide-selecting-and-configuring-an-ai-agent-for-form-questions.md)

## Internal Communication Templates

- [IT Approval Request Email](https://help.complyflow.com/en/articles/12105438-it-approval-request-email.md)
- [Team Introduction Email](https://help.complyflow.com/en/articles/12105845-team-introduction-email.md)
- [Management Approval Request Email](https://help.complyflow.com/en/articles/12105880-management-approval-request-email.md)
- [Supplier Communication Email](https://help.complyflow.com/en/articles/12105911-supplier-communication-email.md)