Work Orders from third-party systems without an assigned Supplier will be marked as Unlinked. See also How Work Orders are Matched with Suppliers.
You must have the Add & Edit Suppliers Company (previously Contractor RW) or higher permission to Link Supplier for Unlinked Work Order records.
For these Unlinked Work Orders, Staff Users can manually link them to a Supplier.
How to Link Work Order to Supplier
1.Select Actions to trigger the dropdown, then select Link Supplier dropdown item.
Work Orders List View
Link Supplier Dropdown
2. A slide-over panel will appear from the right after selecting the Link Supplier button. This panel will display the contractor details for the selected Work Order. You can link a Supplier using the Supplier dropdown.
Link Supplier Slide Over Panel
3. Select any Supplier from the dropdown list, then select the Link Supplier button.
Supplier Dropdown
Link Supplier Button
A notification will be displayed in the bottom left corner, confirming that your Work Order has been linked to the selected Supplier, and it will be shown in the Work Orders List.
Success Notification
Linked Supplier to Work Order