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Account Settings > Live Access (Global Settings)

Written by Support

Introduction

Account Owners (or staff with permission to edit organisation settings) can brand and configure the Live Access Kiosk for their whole organisation from Account Settings > Live Access.

Setting

What it does

Default

Welcome message

Custom heading on the kiosk landing screen

ComplyFlow default

Site-specific message

Extra message shown alongside the welcome message

Blank

Background colour / image

Replaces the default gradient background

Default gradient

Logo (+ retina logo)

Organisation logo shown on every kiosk screen; an optional sharper "retina" version is used automatically on high-resolution screens

ComplyFlow logo if none uploaded

Capture photos at sign in

Requires a photo from visitors and from workers who don't already have a profile photo

Off

Print visitor badge at sign in

Shows a printable badge automatically at the end of sign-in for visitors and matched workers (not staff)

Off

Need help? button

Shows the site's name, address, and primary contact's name/email/phone on every kiosk screen. This is the account-wide default — it can be overridden per location (see Managing Locations)

Off

Related Guides:

  • Managing Locations (tied to QR Code Management)

  • Kiosk Experience & Setup

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