Introduction
The Live Access Kiosk is the tablet sign-in screen visitors and workers use at your site. Account Owners, and staff with permission to edit organisation settings, can change its wording, colours, logo and behaviour for the whole organisation from Account Settings > Live Access.
These settings apply to every kiosk location in your organisation. The one exception is the Need help? button, which can also be set per location.
1. Change the text on the kiosk sign-in screen
The kiosk landing screen has two lines of text: a heading, and a message under it.
Select the account icon at the top right of the screen, then Account Settings, then the Live Access tab.
Under Kiosk branding mode, select Custom settings. The text and background fields appear below the radio buttons. They are hidden while Default settings is selected.
Type your heading in Welcome message. Leave it blank to keep the default heading, "Welcome to ComplyFlow".
Type the line under the heading in Site-specific message. Use
%sitename%where you want the location name to appear, for examplePlease sign in to %sitename% below. Leave it blank and the kiosk shows the location name on its own.Select Save.
On the tablet, reload the kiosk page (pull down to refresh in Safari, or close and reopen the kiosk) to see the change.
Both fields hold up to 255 characters. They are plain text, so HTML is not rendered.
2. Change the background
Also under Custom settings:
Colour: enter a HEX value such as
#2D6CDF.Image upload: upload two JPEG files, one for each tablet orientation. Landscape must be at least 2732 x 2048 pixels and portrait at least 2048 x 2732 pixels. Each file can be up to 4 MB. Both are required for the image background to show.
While Default settings is selected the kiosk uses the standard gradient background.
3. Kiosk logo (retina)
The kiosk always shows your organisation logo from the Plan & Organisation tab. This section adds an optional high-resolution copy so the logo stays sharp on tablet screens.
PNG, at least 840 x 240 pixels, up to 4 MB.
This upload works whether you are on Default or Custom settings.
4. Photo capture
When Capture photos at sign in is On, the kiosk takes a photo during sign-in:
Visitors: a photo every sign-in.
Workers without a profile photo: the photo is saved to their profile.
Workers with a profile photo, and staff: skipped.
Default: Off
5. Site contact (Need help? button)
When Display Site Contact on Sign-In Kiosk is On, a Need help? button appears on every kiosk screen. It shows the site name, address and the primary contact's name, email and phone. The details are display-only so visitors cannot navigate away from the sign-in.
This is the organisation-wide default. Each location can override it under its own settings, see Managing Locations below.
Default: Off
6. Visitor badge printing
When Print visitor badge at sign in is On, the kiosk opens the iPad AirPrint dialog after a successful sign-in so a badge can be printed on A6 paper, or on any AirPrint printer on the same network as the iPad.
Visitors and matched workers: badge prints.
Staff: no badge.
Works with or without photo capture. The photo appears on the badge when one was captured, otherwise initials are shown.
Web kiosk only.
Default: Off
